Refunds are processed upon receipt of the products. You can expect a product refund to your original form of payment within 7 to 14 days of receiving your return. Shipping charges are not refundable. Please be sure to ship the package with a carrier that comes with the tracking and insurance to ensure we receive your return. Hamdani Mocha USA is not responsible for packages that are lost during shipment. 

We hope that you love our products, but we understand that sometimes things just don’t work out. To be eligible for a return your item must be unopened, unused and in the same condition that you received it.